FAQ’s

  • What can I expect in my first session?

    Your first session is an opportunity to share what brings you to therapy, discuss your goals, and begin building a therapeutic relationship. We’ll also review policies, answer questions, and outline a plan moving forward.

  • Do you offer in-person or virtual sessions?

    I offer both! In-person sessions take place at my office in Denver, and I also provide secure telehealth sessions for clients in Colorado. My office is located in the Lola & Me Therapy Suite at 2727 Bryant St Suite 610 Denver CO.

  • Will the therapy dog, Graham, be in every session?

    Yes! Graham, my certified therapy dog, is present in most sessions to provide comfort, emotional support, and a calming presence.

  • Do you accept insurance?

    I am currently in the process of becoming in-network with Aetna. Credentialing can take one to several months. Until then, sessions are considered self-pay, but you may be able to use out-of-network benefits.

  • Can I use out-of-network benefits?

    Yes! Many clients use their out-of-network mental health benefits to receive partial reimbursement. You’ll pay for sessions upfront, and I can provide a superbill to submit to your insurance.

  • What is a superbill?

    A superbill is a detailed invoice that includes all the necessary information for your insurance provider to process an out-of-network claim. I’ll provide this to you upon request.

  • Do you accept HSA or FSA cards?

    Yes, Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) are accepted forms of payment.

  • What is your cancellation policy?

    Appointments canceled with less than 24 hours’ notice (except for emergencies) will be charged the full session fee. Insurance does not cover missed or late-canceled appointments.

  • Do you offer sliding scale rates?

    Yes! I offer a limited number of sliding scale spots to help make therapy more accessible. If you are interested in a sliding scale rate, please let me know so we can discuss availability. If all spots are currently filled, I’m happy to place you on a waitlist or provide referrals to community resources.

  • Do you specialize in certain areas?

    Yes. I specialize in treating eating disorders, trauma, anxiety, ADHD, and family-related challenges. My approach integrates evidence-based modalities with the healing benefits of animal-assisted therapy.

  • Do you work with children and teens?

    Yes, I work with children, teens, and adults. My therapy dog often helps younger clients feel more comfortable engaging in therapy.

  • How do I get started?

    You can contact me directly via email or phone to schedule a consultation or your first session. I look forward to supporting you and your family.